February 9, 2012

Cyber Monday tips to avoid problems

Not everyone likes to venture out and face the crowds to do their holiday shopping and buying gifts on-line is an alternative. Geoff Greenwood of the Iowa Attorney General’s Office says choose your on-line shopping sites as carefully as you would regular stores.

He says there should be websites you are comfortable buying on-line from, and he says you need to know about the websites where you are shopping. Greenwood says know the websites rules on refunds and returns, do they charge shipping fees, and do you need a record of the purchase for returns. He says you should keep a paper trail of your transactions.

Greenwood says be sure to print out a copy of your receipt and save it as your proof you bought the product. He says make sure the website has a phone number so you can contact them if there is a problem. One important thing is the way you pay.

Greenwood says use do not use a debit card as it is just like giving them access to your cash. He says use a credit card and you get extra protections, such as not paying a disputed charge, that you don’t get with a debit card. Greenwood says take some time to read the website policies before you make your on-line purchase to save yourself some hassles later on.

State no longer mailing out tax forms

The Iowa Department of Revenue won’t be mailing out income tax forms and instruction books to taxpayers this year. Department spokesperson, Kay Arvidson, says it’s a move that many states and the I.R.S. have already made.

Arvidson says you can still call or e-mail the department if you want the paper forms. She says they wanted to be sure that people can still have access to the information, they are just not mailing them to homes any more.

Iowa is one of the leading states for electronic tax filing and Arvidson says fewer people actually need to have the paper forms. Arvidson says they have cut back on the number of paper books over the last several years and she says they are like the rest of state government and watching every dollar that is spent.

She says they can save over $50,000 by only sending the documents to the people that want them rather and mailing them to everyone’s home. Libraries have been one of the main places people could pick up the tax forms but that is changing too. Arvidson says they’ve provided information to the libraries on how to direct people to their website for the forms, but she says the paper forms will no longer be given to the libraries to be handed out to the public.

Arvidson says it’s a big change, but an important change for efficiency as people move into the electronic realm. She says they don’t want to leave anyone out, so the paper forms will still be available.

If you still want paper tax forms you can get them on-line at: www.iowa.gov/tax. You can call the state forms order line at 1-800-532-1531 or request a form by e-mail at: IowaTaxForms@Iowa.gov.

You can also request forms via mail from the department of stop by their office on the 4th floor of the Hoover State Office Building at 1305 East Walnut street in Des Moines.

High-tech teaching consultant to visit Iowa schools

A consultant on high-tech teaching will be in Iowa next week, talking to educators and administrators about advances in teaching systems for the modern classroom. John Kuglin, a retired dean at the University of Montana, says it can be a challenge for teachers to keep up with all of the latest electronic tools.

“There’s a number of things happening out there that educators need to know about and it isn’t just a matter of money,” Kuglin says. “It’s more a matter of knowledge and understanding of the capabilities of the Internet and how ‘cloud computing’ can be used effectively in Iowa classrooms.” One highlight of his presentation is the demonstration of a new software system for educators.

“It uses web-based content and it puts it into an educational context for the teachers to use,” he says. “Teachers are going to be very interested in how we can start harnessing the power of web content and put it into the legitimacy of a lesson plan so children can access that information whether they’re at home or at school.”

On Monday, Kuglin will be meeting with educators from five school districts in central Iowa — Webster City, Stratford, Northeast Hamilton, South Hamilton and Eagle Grove. On Tuesday, he’ll be in Des Moines to address a meeting of the School Administrators of Iowa about the positive impact cell phones could have in the classroom.

Kuglin says, “I’m going to be delivering a message to them that this is a changing environment in which students should be encouraged to bring in their electronic devices and should be a legitimate part of their educational process and not necessarily banned from schools.” He says schools can’t provide all of the technology students need so it makes sense to let them bring in what they’re already using — within set guidelines.

By Pat Powers, KQWC, Webster City

Program teaches kids how to be safe on the internet

A program designed to help young internet users stay safe online was the subject of a workshop last night for parents and students in Council Bluffs. Shannon Seeger, spokeswoman for the Internet Keep Safe Coalition or i-Keep-Safe, says children are growing up in a world where their social life is coordinated through interactions on-line or through a cell phone.

Seeger says kids need to be reminded how to act and interact. “Keeping and maintaining a positive reputation, keeping your personal information to yourself, also, when you interact with people, how to be a citizen about it,” she says. Children need to be aware of predators, cyber-bullying, harassment and other threats.

While the Internet can be a great place to connect with friends, Seeger says some people use social networking sites to humiliate and degrade others. “It doesn’t just deal with bullying, it’s harassment of all kinds, child-to-child harassment, parent-on-teacher, child-on-teacher,” she says.

“There are many, many different variations on cyber-bullying.” Seeger says there are increasing reports of children missing school, dropping out and event taking their own lives because of non-stop bullying. “One-million children were cyber-bullied last year on Facebook alone,” she says.

“That doesn’t take into count all of the other social media and all the networking and messaging that children are doing back and forth.” The first workshop Tuesday in Council Bluffs was for teachers only and was directed at helping to teach their students to be responsible online.

The second workshop last night was for parents and students, urging them to start their own at-home programs for safe, healthy and ethical internet use. Learn more at: “www.ikeepsafe.org

Republicans at statehouse keep pressing regulatory reform issue

Republicans in the state legislature are proposing a series of policy changes they argue will lessen the burden of regulations on Iowa businesses. 

Republicans in the House and Senate held public hearings in 11 cities this past winter, fielding complaints from over a thousand Iowans. Representative Dawn Pettengill, a Republican from Mount Auburn, says she learned Iowa businesses are buried with paperwork.

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Court sides with consumer advocate on “cramming” case

The Iowa Court of Appeals has sided with the state’s consumer advocate in a case of alleged “cramming”.  

The word “cramming” is used when a company adds a service to a phone bill that the customer didn’t order, authorize or receive.  The Iowa Consumer Advocate took up the case of an Iowa woman who complained a company called Cheap2Dial had charged her $47.17 on her phone bill. The company said the woman had subscribed to its service via its website, but a check of the information provided indicated the sign-up happened on a computer in another city and some of the information was wrong.

The Iowa Utilities Board ruled it was possible one of the woman’s children may have signed up online or it was a simple billing error rather than an attempt to defraud. But the Consumer Advocate wanted the Utilities Board to hold a hearing on the case, and went to court.

The Court of Appeals has ruled the Board should investigate further, noting if companies determine they can simply reimburse customers who complain, there is no incentive to stop the practice of “slamming” or “cramming” unwanted services on telephone bills.

ISU grad student headed south to study tornado outbreak

An Iowa State University professor who studies tornadoes says he’s “amazed and shocked” by the destruction and loss of life from the tornadoes that tore across the south on Wednesday night.

“I ended up telling my students a week beforehand that the weather maps looked very much like the super outbreak from 1974,” says Bill Gallus, a professor of geological and atmospheric sciences at I.S.U. “I was stressing how serious the outlook for severe weather was.”

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