An Iowa-based furniture company quietly closed its corporate office in Davenport and another store in Waterloo last week, leaving customers fuming over undelivered furniture.
The Iowa Attorney General’ office is issuing subpoenas to the owners of Evans Furniture in an effort to find out what happened and how the company plans to appease the angry customers. Several who made payments on furniture haven’t received the merchandise, nor have they been offered a refund and company officials aren’t talking.
Phone calls to the Waterloo store have gone unanswered for several days, and the corporate number in Davenport has been disconnected. The attorney general’s office plans to serve the subpoenas to company owner Jack Evans and his daughter Angela Evans to talk to investigators. They’re being ordered to produce sales and inventory lists since the first of the year.
Customers who purchased merchandise from Evans Furniture with a credit or debit card is being advised by the attorney general’s office to dispute the charges through the card issuer. Those who paid cash could be out of luck, but they should contact the attorney general’s consumer protection division.