• Home
  • News
    • Politics & Government
    • Business & Economy
    • Crime / Courts
    • Health / Medicine
  • Sports
    • High School Sports
    • Radio Iowa Poll
  • Affiliates
    • Affiliate Support Page
  • Contact Us
    • Reporters

Radio Iowa

Iowa's Radio News Network

You are here: Home / News / Workforce Development phasing out call in unemployment claims

Workforce Development phasing out call in unemployment claims

July 21, 2016 By Matt Kelley

Workforce-Development-thmbThe Iowa Workforce Development (IWD) agency has announced Iowans who file continuing unemployment claims should no longer do so by phone after October 1st. Instead, they should file online.

IWD spokesperson Courtney Greene says filing online will ensure more timely and accurate payouts to individuals. There are benefits to employers and business as well.

“This change will also ensure the integrity of the unemployment insurance trust fund by reducing incidents of fraud, by eliminating improper payments, thus lowering employers’ taxes,” Greene said. Most Iowans who file continuing unemployment claims already do so online.

“I think we’re currently at about 80-percent of people filing online…we really want to get that number into the 90s and even 100-percent if possible,” Greene said. Despite the IWD’s notice of “online filing only,” people who do not have access to a computer will still be able file over the phone.

“We will still have a handful of customer service representatives who will be able to assist people over the phone, but really the trend is to get more and more, as many Iowans as we can get filing their continued claims online,” Greene said.

Iowans receiving unemployment benefits are receiving a letter about the change.

Share this:

  • Facebook
  • Twitter

Filed Under: News, Top Story Tagged With: Employment and Labor

Featured Stories

Bill would limit placement of solar arrays on farm ground

Marquette casino moving to land, leaving only 2 casino boats in Iowa

Reynolds signs her ‘school choice’ bill into law

Governor Reynolds touts 2024 Iowa Caucuses in Inaugural Address

University of Iowa grad presiding over U.S. House Speaker vote

TwitterFacebook
Tweets by RadioIowa

No coaching changes coming for Iowa football

Iowa State names new receivers coach

No. 2 Iowa visits No. 1 Penn State in wrestling dual Friday night

Iowa’s Clark brings increased exposure to women’s basketball

No. 18 Iowa State women visit TCU

More Sports

Archives

Copyright © 2023 ยท Learfield News & Ag, LLC