IWD spokesperson, Courtney Greene, says the grant is for $1.1 million. “That will go to upgrade our integrated case management system. And basically what that will do is help us do a better job of providing services to dislocated workers,” Greene says. “Those workers who maybe the plant closes or the company decides to relocate and leaves those workers out of a job — this will help manage those cases.”
She says the change involves the systems used by state employees. “It’s really a more internal system. It allows our Iowa work staff to track clients to make sure that people are receiving the services they need, when they need them,” according to Greene. Greene says the upgrade will help them get more real-time data.
She says it will make the system more efficient and should save money and reduce duplication. Greene says they will be working on the system during the next year.