Some Iowa customers of Qwest are being called by telemarketers who give a fast-talking spiel about consolidating their local and long-distance bills. The callers ask for a long list of personal and credit information from the unwary phone customer. Qwest spokesman Michael Sadler says there’s no change in service that would require giving that kind of information. There aren’t any changes going on at Qwest, he says, and the company holds customer info in strict confidence. Sadler says they would neither share customer credit information with another firm, nor authorize anyone to call customers of Qwest and ask for that kind of info. Telemarketers who reach phone customers say they’re authorized to “consolidate” your local and long-distance bills into one bill, but Qwest can already provide that for any customer. Sadler says it’s not unlike many other phone scams that try to rip off credit info. He says they hear about such things regularly, and Sadler cautions anyone getting such a call to never give out personal information, since no reputable company would ever ask for it over the phone. If you have a question about a phone solicitation or a message that supposedly comes from Qwest, you can check it out with the phone company by calling 1-800-244-1111.
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