• Home
  • News
    • Politics & Government
    • Business & Economy
    • Crime / Courts
    • Health / Medicine
  • Sports
    • High School Sports
    • Radio Iowa Poll
  • Affiliates
    • Affiliate Support Page
  • Contact Us
    • Reporters

Radio Iowa

Iowa's Radio News Network

You are here: Home / Politics / Govt / Ombudsman says complaints up slightly

Ombudsman says complaints up slightly

May 24, 2005 By admin

The man charged with listening to your complaints about other government agencies says the number of Iowans who contacted his office went up slightly. State Ombudsman Bill Angrick’s annual report says 42-hundred people called with complaints. Angrick says the concerns voiced in those complaints didn’t change much. He says historically the complaints have been about the corrections department, Department of Human Services child protection and child support issues.He says they also get “a fair amount” of complaints about local governments. Angrick says there are a variety of things his office can do — but the first is to see if the person complaining has tried other options. He says,”One of the things that we have as a philosophy is that we have a stronger citizenry is they’re able to identify and solve a problem themselves.” So he says they try to see if people have gone through the local process first before coming to the state. Angrick says they may ask a person to contact their local official or write a letter. He says, “Often times that allows the citizen to solve their own problem. But when that doesn’t happen, then we will pick up the phone, send an e-mail, write a letter, perhaps go visit an agency or site and see if we can get a resolution.” Many state and local governments now have websites and e-mail to contact elected officials. Angerick says he doesn’t have any direct evidence that this has help solve problems, but says it can’t hurt. He says they may have created a way of solving issues or answering questions before they become a problem. He says it’s difficult to speculate on how big an impact that might have, but he says it is a lot easier to contact government than it was years ago. You can find reach the Ombudsman’s office by calling toll-free at 888-426-6283.

Share this:

  • Facebook
  • Twitter

Filed Under: Politics / Govt

Featured Stories

All bodies of missing now recovered from rubble of collapsed Davenport building

Governor signs child care expansion into law

Iowa seniors have until July 1 to apply for new property tax break

Smoke from distant fires creates colorful sunrise in Iowa

DOT’s Motor Vehicle Enforcement Division to merge into State Patrol

TwitterFacebook
Tweets by RadioIowa

Hawkeye women to play Virginia Tech

Radio Iowa/Baseball Coaches Association High School Poll 6/5/23

Iowa eliminated at NCAA regional

Iowa names Beth Goetz interim AD

Cyclone Trio Invited to USA Basketball U19 Training Camp

More Sports

Archives

Copyright © 2023 ยท Learfield News & Ag, LLC