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You are here: Home / News / Over 184,000 residential customers in Iowa have overdue heat, electric bills

Over 184,000 residential customers in Iowa have overdue heat, electric bills

October 9, 2020 By O. Kay Henderson

State officials have announced low-income Iowa households may be eligible for up to $2000 to help pay overdue utility bills. Under this new program, Iowans who’ve had a pay cut or lost their job due to Covid are eligible.

The money will go directly to their utility company to pay off electric, natural gas, or water bills. By August, Iowa households had racked up $29.8 million worth of unpaid electric and gas bills.

“We’ve seen a lot more households that have never needed assistance before,” says Christine Taylor, state director of the Low Income Home Energy Assistance Program (LIHEAP).

Nearly 185,000 residential electric and gas customers in Iowa have past due bills. More than 60 percent of them are eligible for federal grants from the long-standing program Taylor manages. Her agency will refer clients to apply for these new state grants as well. Taylor says low-income Iowans tend to live in older homes that aren’t energy efficient.

“Consequently, their bills are much higher than someone who lives in an energy-efficient home,” Taylor says, “so more of their income is being spent on their utility bills than it would be for someone else.”

Applications may be submitted now to the Iowa Economic Development Authority for the new $2000 state grants to cover overdue water, heat, and electric bills. The application period for this winter’s Low Income Home Energy Assistance program has already started for disabled residents or Iowans over the age of 60. Others may start applying November 1. Taylor and Iowa-based staff can negotiate a repayment plan for overdue bills in addition to the federal grant money that’s available.

“If someone applies and is qualified for LIHEAP, then they do receive moratorium protection, which means that their utilities cannot be shut off for any reason from November 1 through April 1,” she says. “Their bills continue to accrue, so we encourage everyone to continue paying whatever they can on their bill, but at least they have the security of knowing that they won’t be shut off. They will continue to have heat in the winter.”

The new state grants of up to $2000 cover overdue water bills as well as unpaid heat and electric bills.

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